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Inside Sales Representative

Job Description:
Job duties include but are not limited to:
+ Proactively develop and maintain relationships with an assigned customer base, including key accounts, insuring their satisfaction with our products and to solve a problem
+ Answer customers questions about products, prices, availability, product uses and credit terms
+ Provide customers with product literature and catalogs
+ Collaborate with sales teams to understand customer requirements, to promote the sale of company products and services, and to provide sales support
+ Resolve customer complaints regarding sales and service
+ Continually enhance sales skills and product knowledge in order to promote an professional image in the field
+ Performs all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures
+ Participates in associate meetings and communicates any concerns to management
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_The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability._
Ferguson raises the bar for industry standards as the top-rated wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial. In the past 65 years, we?ve grown from a local distributor to a $15 billion dollar company with more than 1,400 locations and over 24,000 associates nationwide. We pride ourselves on delivering world-class service, and our customers know that ?Nobody expects more from us than we do? is more than just a tagline to Ferguson associates. It?s a cultural belief that is demonstrated every day through exceptional customer service, product selection and industry knowledge.


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